Privacy Policy

At Personal Care Store (“we,” “us,” or “our”), we value your trust as much as we value your personal care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bathsbodycare.com or purchase our premium personal care products.

1. Information We Collect

To provide our discerning customers with exceptional service, we may collect:

• Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase.
• Transaction Data: Purchase history, product preferences, and order details to enhance your shopping experience.
• Technical Data: IP address, browser type, device information, and browsing behavior to optimize our website performance.
• Communication Data: Correspondence when you contact our customer service at [email protected].

2. How We Use Your Information

We use your data with the same care we put into selecting our products:

• To process and fulfill your orders for premium bath products, fragrances, and personal care items
• To provide customer support and respond to your inquiries
• To improve our website, product offerings, and customer experience
• To send transactional communications (order confirmations, shipping updates)
• For security purposes and fraud prevention
• With your consent, to send marketing communications about new products and special offers

3. Data Sharing and Disclosure

We treat your personal information with the discretion you expect from a premium personal care retailer:

• Service Providers: We share necessary information with trusted third parties who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations, all bound by confidentiality agreements.
• Legal Compliance: We may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same standard of excellence we apply to our products:

• Industry-standard SSL encryption for all data transmissions
• Secure storage with limited access to authorized personnel only
• We never store complete payment card details on our servers
• Regular security audits of our systems

6. Your Rights and Choices

You have control over your personal information:

• Access & Correction: You may review and update your account information at any time.
• Data Deletion: You may request deletion of your personal data, subject to legal retention requirements.
• Marketing Preferences: Opt-out of marketing communications by clicking “unsubscribe” in emails or contacting us.
• Cookie Controls: Manage cookie preferences through your browser settings (see Section 7).

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience:

• Essential Cookies: Necessary for website functionality and secure checkout process.
• Performance Cookies: Help us understand how visitors use our site to improve performance.
• Marketing Cookies: Used with consent to show relevant product recommendations.

You may disable cookies through your browser settings, though this may affect certain website features.

8. Children’s Privacy

Our premium personal care products and website are not directed to children under 16. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

Thank you for trusting Personal Care Store with your personal care needs and your personal information. We’re committed to protecting your privacy with the same attention to quality that defines all our products.