Welcome to Personal Care Store! These Terms and Conditions govern your use of our website (bathsbodycare.com) and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms.

1. Our Store & Target Audience

Personal Care Store specializes in premium bath, body, and personal care products for health-conscious individuals who value self-care and personal hygiene. Our product selection caters to customers seeking quality personal care items with a focus on comfort and wellness.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password and account
  • Promptly update any information that becomes outdated
  • Accept responsibility for all activities under your account

2.2 Prohibited Activities

You may not:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Use any automated means to access the site without permission
  • Misrepresent your identity or the intended use of products

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs significantly from its description, please contact us immediately.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

3.3 Hygiene Considerations

Due to health and hygiene regulations, certain products cannot be returned once opened or used (see Section 6).

4. Orders and Payment

4.1 Order Acceptance

Your order represents an offer to purchase which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the selected payment method for the total order amount, including applicable taxes and shipping fees.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (Monday-Friday, excluding holidays).

5.2 Shipping Options

  • Standard Shipping ($12.95): Via DHL or FedEx, delivery in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivery in 15-25 business days after shipment

5.3 Delivery Areas

We ship worldwide except to some Asian countries and remote areas. International customers are responsible for any customs fees, taxes, or import duties.

5.4 Delivery Issues

You must inspect delivered items immediately. Report any damage or discrepancies within 48 hours of delivery.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for most unused, unopened products in original packaging with proof of purchase.

6.2 Non-Returnable Items

For health reasons, we cannot accept returns on:

  • Personal Hygiene items (including panties)
  • Makeup products
  • Fragrances (Men’s Cologne & Fragrances, perfumes)
  • Opened bath & body products (lotions, hair care, facial care)
  • Food items (Candy, Hard Candy)

6.3 Return Process

  1. Contact us within 15 days at [email protected]
  2. Receive Return Authorization Number (RAN)
  3. Ship items with RAN and order confirmation

Customers are responsible for return shipping costs unless the return is due to our error.

6.4 Refunds

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable except for damaged/incorrect items.

7. Intellectual Property

All content on bathsbodycare.com, including text, graphics, logos, and images, is our property or our licensors’ and protected by copyright laws. You may not use any content without our express written permission.

8. Limitation of Liability

Personal Care Store shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our total liability for any claim shall not exceed the purchase price of the product in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

10. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Massachusetts, USA, without regard to conflict of law principles.

12. Contact Us

For questions about these Terms:

Personal Care Store
3719 Gerald L. Bates Drive
Boston, MA 02107 USA
Email: [email protected]
Business Hours: 9am-5pm EST, Monday-Friday

Thank you for choosing Personal Care Store! We’re committed to your satisfaction and appreciate your trust in our premium personal care products.